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Owned and operated by Elevate & Endure, our team is ready to help with orders, equipment questions, or product recommendations.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to follow your equipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your home gym setup, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. If you need to swap a weight bench for a different configuration or change your dumbbell set, contact our team and we will walk you through the process.
How do I choose the right equipment for my space?
We recommend measuring your available floor area and ceiling height before selecting items like smith machines or basketball hoops. Our team can help you find equipment that fits your space and training goals.
Are assembly instructions included with equipment?
Yes, all of our equipment ships with detailed assembly instructions. For larger items like smith machines and basketball hoops, we recommend having a second person available to help with setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to answer every inquiry within one business day so you are never left waiting.
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Built to Last
Every basketball hoop, bench, and treadmill is designed with durable materials for years of daily use.
30-Day Returns
If your equipment does not meet your expectations, our return policy makes the process simple and straightforward.
